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Issues Management


Issues Management - CSILCMC2030

Course Outline:

Day 1

• What is Issues Management?
• The Issues Management Process
• Comprehensive Issue Simulation Exercise

Day 2

• Establishing an Internal Issues Management Function
• Advanced Issues Management Techniques
• What Is there to Learn from other Organizations?

By attending this course you will gain:

• Insight into how the implementation of an internal issues management function makes your company more crisis-proof and competitive
• Greater understanding of what strategic issues are and how they can be systematically identified, analyzed and managed
• Critical knowledge regarding how to develop and implement a comprehensive issues management process
• Increased confidence in your ability to craft and execute effective issue response strategies that utilize various communication tools
• Advice on how to identify, analyze and prioritize stakeholders based on the degree of their issue related involvement
• Valuable information concerning how other organizations use issues management to improve the bottom line

In order to ensure a successful learning experience this Issues Management
course includes a mix of formal lectures, group exercises, and case study material.