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Issues Management - CSILCMC2030
Course Outline:
Day 1
• What is Issues Management? • The Issues Management Process • Comprehensive Issue Simulation Exercise
Day 2
• Establishing an Internal Issues Management Function • Advanced Issues Management Techniques • What Is there to Learn from other Organizations?
By attending this course you will gain:
• Insight into how the implementation of an internal issues management function makes your company more crisis-proof and competitive • Greater understanding of what strategic issues are and how they can be systematically identified, analyzed and managed • Critical knowledge regarding how to develop and implement a comprehensive issues management process • Increased confidence in your ability to craft and execute effective issue response strategies that utilize various communication tools • Advice on how to identify, analyze and prioritize stakeholders based on the degree of their issue related involvement • Valuable information concerning how other organizations use issues management to improve the bottom line
In order to ensure a successful learning experience this Issues Management course includes a mix of formal lectures, group exercises, and case study material.
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